HP 5 year Priority Access Service for PCs (250+ seats)
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SKU
U80M2E
5 year Priority Access Service for PCs (250+ seats)
Straight talk—IT to IT
Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.
We treat your engineers like engineers—not end users
Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.
We put the world in world-class IT support
Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.
HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.[1]
| Features | |
|---|---|
| UNSPSC-code | 81111812 |
| Supplier features | |
|---|---|
| Warranty coverage | Warranty independent |
| Support type | Priority services |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 5 years |
| Coverage period (months) | 60 |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Technical details | |
| UNSPSC-code | 81111812 |
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